Go Skippy Customer Service

Go Skippy is one of the popular insurance companies you can use for various covers ranging from car to house, van and bike insurance among others. There are several other companies providing insurance covers and finding one is never a problem. However, not all of them can guarantee desirable quality services. In addition to aspects like reputation, affordability and number of covers available, one of the most important things to review is customer service. Dealing with insurance companies and inquiries can be overwhelming without exceptional customer service. The best companies in the market usually provide various communication channels and frameworks that allow seamless engagement at all times. Here is a brief look at Go Skippy customer service and what they have put in place to ensure this department functions at maximum efficiency.

Go Skippy customer service aspects

As aforementioned, Go Skippy is an insurance company that offers covers for your car, house and bike as well as van. One hallmarking attribute of Go Skippy is the ability to secure your insurance covers online without having to leave your home or office. All you need to buy insurance covers is internet access. The company provides a professionally built website where they provide full descriptions of their services and offers. You can also visit http://www.visitalk.com which is a dedicated contact page where you get all the phone numbers needed to make an inquiry on any of the services provided. Some of the obvious customer service points of Go Skippy include the following;

  • Official website – Go Skippy official website http://www.goskippy.com/ is one of the options you can pursue to learn more about the insurance covers and services. You can make inquiries through a contact form available in the website or even retrieve a quote.
  • Email and mailing – Go Skippy also provides an official email address through which inquiries can be directed or complaints made. You can send mails to Talk2us@goskippy.com for assistance on a given issue or even use it to make special requests. You can also post mails and letters including feedback, claims, complaints or any documents that need confidentiality. All post mails should be sent to GoSkippy Insurance, Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ
  • Contact numbers – This is perhaps the best customer service component Go Skippy offers for its clients. There are several contact numbers available including one for general Go Skippy customer service, a dedicated line for complaints and for calls from abroad. Go Skippy also provides different contact numbers for car insurance, van insurance, home insurance and bike insurance. Each insurance department (car, van, bike…) has a couple of contact numbers for different services like sales, renewals and claims among others. You can visit http://www.goskippy.com/contact/ to find the full list of contact phone numbers. Alternatively, you can call the general customer service number 0870 280 3313 and inquire about any particular department or contact you need to communicate with.

Currently Go Skippy customer service does not include live chat and hangout (G-Talk), but these are expected to soon be part of the channels available for clients. Nonetheless, the existing communication platforms are sufficient to cover most of the company’s current needs.

Customer service numbers

Go Skippy customer service makes it possible to buy insurance covers for your house, van, bike or car without leaving your comforts. Everything can be completed from anywhere in the world provided you have internet access. Even without internet connection, you can still call the customer service numbers directly and find the needed assistance. Some of the contacts you can use besides the general Go Skippy customer service number include the following:

Car Insurance contacts

  • Sales – 0344 840 6300
  • Customer Service – 0344 840 6302
  • Renewals – 0344 840 6301
  • Claims – 0344 840 9503

Home Insurance contacts

  • Sales – 0344 776 5306
  • Customer Service – 0344 776 5311
  • Renewals – 0344 776 5306

Van Insurance contacts

  • Sales – 0344 776 5309
  • Customer Service – 0344 776 5308
  • Renewals – 0344 776 5314
  • Claims – 0344 840 9504

Bike Insurance contacts

  • Sales – 0344 776 5748
  • Customer Service – 0344 776 5308
  • Renewals – 0344 776 5315
  • Claims – 0344 840 9505

There are several things you can achieve with the numbers and communication platforms offered. Whether you need to buy an insurance policy, make a payment, fill a complaint/claim, give feedback about a service, find help regarding the right policy or get a copy of the insurance laws, these contacts will connect you to the necessary customer support personnel. Through the various customer service numbers provided, customers are able to get all the information they need or get the necessary assistance from the company.

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When to Use the Customer Service

3d-technologyTelevision is an extensive network and everyone likes to watch TV. However, in some situations, the cable provider can have technical issues, and your TV doesn’t work anymore. It’s important to know when to call the customer service of the cable provider because not all the problems that you face with your TV come from them.

In some cases, if you have more services from the same provider, and one of them is not functioning, it can affect your entire network. Using Sky as your primary cable provider will help you solve your problems quickly, as they have an excellent customer service and all the complaints are answered with care and dedication.

Let’s see when you can use the Sky contact number for reporting a problem.

No Internet

Sometimes, the internet connection goes down, and if it’s not something of your own doing, then you’ll have to call someone from the company and report the problem. There might be a fault of the provider, or simply your equipment could have stopped functioning. If the damage is something that was out of your control, they will come and fix the problem as soon as possible – for example, the exterior equipment from the provider stopped working, or a cable was damaged.

If it’s something that it’s inside your house – like a malfunctioning router or another device that it’s not working, they’ll set an appointment when you are at home, and they will come at a given timetable.

Changing the TV Bundle

If you have a bundle that you’d like to change, all you have to do is call the contact number from Sky, and they’ll give you all the information that you need. With a simple notification, you could tell them that you want to have a bigger number of channels or that you want to stop using some of the channels. You can also customize your bundle to change the channels that you have access to.

If this change also means a change in pricing, the customer service will tell you all the details that you need to know about it, and they will get a written agreement for you to study. If the price remains the same, all you might need to sign is an additional act to the already existing contract.

Changing the Location

When you change the address, you will also have to tell the cable provider about this change, because they can move the services that you have now to your new address. The truth is that it’s better to keep the contract until it expires because most of the contracts imply additional charges if you end it before its expiration date. The provider will come and move the equipment to the new location without extra costs.

nowtvnew-590x339If they can’t provide the services in your new area, they will tell you, and they might even accept to end the contract before its deadline. However, all this depends on what techniques they use for providing the services.

You also need to look for a pricing plan that works within your budget but also one that respects your needs in case you change the provider. You might need just television and internet from them; you might need all of their services (telephone, internet, and television) or you might need just one of them.

Whatever your choices, you’ll have to ask them because it’s the only way to make sure you get what you want. Apart from this, look out for promotions or coupons for any of their services, and you might get a great deal out of it.

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